Terms & Conditions

Terms and Conditions for the hire of Cottage:

Bookings

PLEASE NOTE WE DO NOT ACCEPT HEN OR STAG PARTIES OR BOOKINGS WHERE THE ENTIRE PARTY ARE AGED UNDER 25 YEARS OLD.   Should we find out the property has been booked for a hen or stag party or by a party of under 25’s we reserve the right to cancel the booking and if guests have already arrived they will be asked to leave.

 

  • The hirer named in the booking confirmation must be aged 21 years or over.
  • The number of people occupying the property is limited to that stated in the brochure or website, unless by prior consent with the owner.
  • Children under the age of 18 should not be left unaccompanied in the property at any time.
  • Any subletting, sharing or assigning is prohibited unless by prior consent with the owner.
  • The hirer is responsible for leaving the property clean and tidy, failure to comply may result in an excess cleaning charge.
  • The hirer is responsible for cleaning the cooker and bbq prior to departure if they have been used.
  • Where loss or damage has occurred, the hirer will be liable for any damage costs.
  • To book online please submit your booking request. We will review your request and contact you shortly after to confirm or decline your booking.   All bookings are provisional until a deposit is received and your booking is confirmed in writing by us.
  • To book by e-mail or telephone please note that bookings are provisional until a deposit is received and your booking is confirmed in writing by us.
  • The hirer whose name appears on the booking form accepts all terms and conditions on behalf of all other members of the party and ensures that the party adhere to all terms and conditions.
  • Reservations are from 4pm on the day of arrival until 10am on the day of departure. Unauthorised late departures may be subject to charge.
  • Please contact us prior to your arrival with your expected arrival time to arrange entry to your accommodation. (+44 (0)1383 881238)
  • The owner reserves the right to change any or all advertised prices for the let of this property without notice.
  • The hirer accepts that the responsibility for personal property of guests occupying the accommodation is solely theirs.
  • We reserve the right to refuse admission to any persons in the opinion of the owner not suitable to take charge or anyone causing a disturbance or nuisance.
  • Any disturbance to neighbours or complaints will result in the hirer and guests being asked to leave the property and no refund will be given.
  • The hirer and guests agree to absolve the owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any causes whatsoever.
  • The hirer agrees to use the property solely for its intended purpose as self-catering holiday accommodation. Accordingly, Section 12(2) and Paragraphs of Schedule 4 of the Housing (Scotland) Act 1988 apply to the letting of the hirer.
  • The hirer agrees to allow the owner or agents access to the property at all reasonable times. We will only every request access to the property in case of an emergency, e.g. a water leak.
  • The hirer agrees to be responsible for shutting all exterior doors and appropriate windows and securing the cottage and summerhouse when absent or sleeping.
  • Items left behind are kept for 4 weeks, after which they are disposed of at the owner’s discretion. There is a minimum postage and packaging charge of £10 for items returned.

 

Deposit & Balance Payment

  • An initial deposit of 50% of the full rental price is required to confirm your booking.
  • The remaining balance is payable 6 weeks prior to arrival.
  • If a booking is made less than 6 weeks prior to the rental period, full payment is required to secure the booking.
  • Failure to pay the balance of rental charges by the due date (6 weeks before arrival) will result in the Owner cancelling the booking, in which case the deposit will not be refunded. We are not obliged to send reminders, the date on which the balance is due is clearly indicated on the booking confirmation.

 

To Make a Payment

  • To make a payment we accept bank transfers, debit and credit cards.
  • When paying by bank transfer please ensure that you pay all bank charges, we will not be liable for any charges and will add on any bank charges to the cost of your booking.

 

In the Event of Cancellation

  • In the event of cancellation the hirer will forfeit the deposit.
  • If less than 4 weeks notice is given, full fee is payable and no refundable, unless the same dates are re-let, at which point the balance payment will be refunded.
  • As this is a legal contract it is advisable to insure against cancellation.
  • Notice of cancellation should be made immediately by telephone, and then confirmed in writing/email to Audrey Stirling at info@theden-atculross.co.uk.
  • Bookings are made at the owner’s discretion and in good faith in the belief that the accommodation will be placed at our disposal for the type and dates stated. If for any reason this is not possible through circumstances not under our control (e.g. fire, theft or damage) we cannot guarantee to provide alternative accommodation.   In such an event the deposit will be refunded in full and as such you will have no claim against the owner.
  • The owner reserves the right to alter or amend the facilities or amenities available without prior notice.

Damages to Land and Farm Machinery

  • No fires are to be lit on any part of the grounds or surrounding land.
  • Guests must not touch any farm machinery, implements or vehicles.
  • Guests must not enter any farm buildings unless permission is granted by the owner.
  • Children must be supervised at all times.

 

Pets

  • Well behaved puts are allowed by prior arrangement with the owner.
  • Not pets are allowed in the bedrooms or up on the furniture.
  • Please bring all your own bedding for your pets.
  • Dogs cannot be left unattended in the cottage but may be left in the outdoor kennel for short periods of time.
  • Please ensure you pick up all dog poo and dispose of in bags and place in the blue rubbish bin.

 

Smoking

  • Smoking is not permitted in the cottage, summerhouse, outbuildings or agricultural sheds.

 

Parking

  • All vehicles are left at the guests’ risk.
  • All vehicles must be parked in the designated parking area.

 

Arrival / Departure

  • The rental commences at 4pm on the day of your arrival.
  • The rental ceases at 10am on the day of your departure.
  • We can be flexible with arrival and departure times if agreed in advance and no other bookings are affected.

 

Inventory Items

  • No items may be removed from the house. This includes linen and towels.
  • Any breakages or damage must be reported to the owner immediately where a cost will be agreed and the hirer will be billed.
  • Additional payment will be required from any person who soils a mattress.
  • New mattresses will be charged at a rate of £150 per single mattress.

  

Health & Safety

  • A copy of the Fire Risk Assessment is displayed on the notice board in the kitchen, please familiarise yourself with this document which details all escape routes.
  • There is a fire extinguisher located in the cupboard at the front door or the cottage and a fire blanket on the wall in the kitchen.
  • The first aid box is located in the cupboard at the front door of the cottage.
  • All electrical appliances within the cottage are PAT tested.
  • A copy of the gas safety report is displayed on the notice board in the kitchen. Please contact us immediately if you detect any signs or smells of a gas leak.
  • The cottage, shed and summerhouse should be locked during the night while you are sleeping and if you are away from the cottage at any time. You are responsible for the security of the cottage during your stay.
  • Food hygiene is your own responsibility during your stay as we are a self catering cottage. You are responsible for making sure you clean the cooker, bbq, fridge and kitchen worktops after each use.

 

Force Majeure

The owners cannot accept, be responsible for or be liable in respect of loss, damage or changes caused by Force Majeure (e.g. strikes, floods, closure of airports, weather conditions or other events beyond our control).

 

Liability

The owners do not accept any liability whatsoever for personal injury, accidents, death, loss or damage to persons or personal effects however caused.   Whilst we would endeavour to advise you before you travel, the owners cannot be held responsible for any noise, disruption or inconvenience caused by ongoing construction, alterations to existing houses or any other similar circumstances that is beyond our control.

 

Data Protection and Privacy

Any personal information which you give us at ay point will be used in accordance with the Data Protection Act 2018 and your details will not be passed on to any third party.

All bookings are made on the clear understanding that the above constitutes the Terms and Conditions of the booking, and that they are accepted as such.   No discussion will be entered into regarding these Terms and Conditions at any time during your stay.

Terms and Conditions for the hire of the Venue: 

Terms and Conditions for the hire of the Venue: 

The following terms and conditions shall apply to each and every contract between the Business and any Client and shall be deemed to have been incorporated into any Proposal.   All services provided by the Business shall be on these terms and conditions unless specifically varied in writing by the Business.

  1. Definitions (in these terms and conditions)
  • The ‘Client’ means the individual/Company for whom the services are provided.
  • The ‘Business’ means The Den at Culross, trading as John Stirling & Co.
  • The ‘Event’ means the occasion to be organised by the Client in the Venue provided by the Business.
  • The ‘Premises’ means Blairhall Mains Farm, Culross, Dunfermline KY12 8EP.
  • The ‘Venue’ means the Barn, Byre, Courtyard and parking areas as shown on the site plan.
  • The ‘Fee’ means the fee due by the Client to the Business for the performance of the Services or rental of the venue.
  • The ‘Guests’ means all the persons on the Premises, whether or not with the express permission of the Client, including any employees, Suppliers or subcontractors of the Client.
  • The ‘Suppliers’ means any third party contracted by the Client to provide third party services, at the Premises or Venue, in relation to the Event.
  • The ‘Conditions’ are the conditions set out below which shall by incorporated into the contract.
  • The ‘Proposal’ means the documentation and/or letters or emails passing between the Client and the Business detailing the services to be carried out by the Business on behalf of the Client concerning the proposed Event.
  • The ‘Services’ means the work to be undertaken by the Business concerning the Event as per the Proposal, or rental of the Venue for the Event.
  1. Payment Terms
  • At the time of booking, a nonreturnable deposit of 40% of the Fee shall be payable to the Business. Payment of this deposit shall be deemed as the Client’s acceptance of the terms of the Proposal. 
  • An invoice will be raised for the balance 100 days prior to the Event, payment being due within 10 days of receipt of the invoice and no later than 90 days prior to the Event.
  • The cost of any additional services requested by the Client and carried out by the Business that did not form part of the Proposal shall be invoiced to the Client and shall be payable within 7 days of the Client’s receipt of the invoice.

 

 

  1. In the Event of Cancellation by the Client
  • The Client may cancel the Event, but the cancellation will only take effect from the date that the Business received written notice of the cancellation.
  • A cancellation fee will be payable as set out below:

Period of Notice                                                                   Cancellation Fee

90 days or more prior to the wedding date                       Deposit Only

1 to less than 90 days prior to the wedding date             100% of Fee

  1. In the Event of Cancellation by the Business
  • If the balance of the Fee owed to the Business by the Client remains outstanding 10 days prior to the Event, the Business will be entitled to terminate the agreement, retain the deposit and claim against the Client for any losses incurred.
  • The Business reserves the right to cancel the Event due to circumstances beyond the Business’ control including but not limited to industrial disputes, natural disaster, flooding or adverse weather conditions, acts of God, malicious damage, collapse of buildings, fire, explosion or accident, acts of terrorism, coronavirus or similar events beyond our control (a ‘Force Majeure Event’).
  • The Business will take all reasonable steps to mitigate the effect of the events on the provision of the Services but will not be liable for any loss, damage or costs resulting from a Force Majeure Event or cancellation as a result of a Force Majeure Event.
  1. Amendments to the Event
  • If necessary whether for reasons of safety or such as unavailability of qualified staff or suitable equipment or adverse weather conditions, or for other justifiable reasons the Business reserves the right to make, after consultation with the Client wherever possible and as soon as reasonably possible, changes to the Proposal including if necessary changes to the Venue of the Event.
  • If the Business does make an amendment to the Event, the Client will not receive a reduction in the Fee.
  • If the Client proposes to amend the Proposal to include additional Services, the Business may accept these amendments at the Business’ discretion and the Client shall incur additional fees for this.
  1. Suppliers
  • The Client is liable for all costs and expenses associated with any Supplier that is engaged.
  • The Business is not responsible for the performance of any Suppliers.
  • The Client is responsible for understanding any restrictions, conditions or costs related to the use of the Suppliers on the Premises.
  • The Client must obtain, and/or ensure that any Supplier engaged obtains all licences, permits or consents necessary for the Event to lawfully take place and the Client must comply, and/or ensure that any Supplier complies with any conditions imposed by such licences, permits or consents. The Client is responsible for any liability that arises directly or indirectly as a result of any non-compliance with or breach of such conditions.
  • The Client must ensure that the Supplier holds the relevant insurance certificates.
  • The Client must provide the Business with a copy of any relevant licences, permits or consents obtained prior to the Event at the Business’ request.
  • The Client agrees to comply with all relevant alcohol licencing legislation in relation to serving alcoholic beverages at the Event.
  1. Arrival / Departure
  • The Client and Suppliers have access to the venue from 10am to 6pm on the day prior to the Event (setup day), from 8.30am on the wedding day and from 10am to 3pm on the day after the Event (tidy up day), unless otherwise agreed in writing in advance with the Business.
  • Evening entertainment and the bar must cease by 12.00am.
  • The Client and Guests shall vacate the premises by 1.00am.
  1. Damages to Land, Farm Machinery and Buildings
  • No fires are to be lit on any part of the Premises unless the Business has given permission for the use of a fire pit in the designated area.
  • No one must touch any farm machinery, implements or farm vehicles.
  • No one must enter any farm buildings out with the designated areas of the Venue.
  • Children must be supervised at all times.
  • The Client is liable for any loss the Business suffers as a result of i) any breakage or damage on the Premises, whether to the Premises itself or to any goods, articles or property belonging to the Business arising from the Client’s negligence or misconduct. ii) theft of any items from the Premises.

 

 

  1. Smoking, Drugs and Illegal Substances
  • Smoking is only allowed in the outside ‘Courtyard’ in the designated smoking area and all cigarette ends should be left in the ash buckets provided.
  • No smoking is permitted in any of the buildings.
  • We have a zero tolerance policy with regards to drugs and illegal substances and reserve the right to terminate the booking and contact the police if a Guest is found in breach of this condition.
  1. Parking
  • Cars are left at their owner’s own risk.
  • Vehicles are permitted to be left overnight and picked up the following day.
  • Camper vans or tents are not permitted, unless otherwise agreed in writing in advance with the business.
  • Overnight stays and sleeping in vehicles is not permitted.
  • All vehicles must be parked in the designated parking areas.
  • The Business does not accept any responsibility for loss or damage to any property, vehicles or vehicles contents.

 

  1. Rubbish
  • The Client is responsible for ensuring that all rubbish is disposed of and nothing is left on the Premises, including rubbish from Suppliers. Failure to do so will incur a charge of £300.
  1. Pet Friendly
  • Dogs are permitted during the ceremony and drinks reception only. No dogs are permitted in the venue while food is being served.

 

  1. Decorations
  • There are restrictions on how decorations can be attached/suspended to surfaces so that no damage is caused.
  • The Client must discuss all decoration plans with the Business prior to the Event so that the Client can be advised what is permitted.
  • All confetti brought on site must be biodegradable.

 

  1. Fire Pit
  • There is an additional charge of £200 for the use of the fire pit which includes fuel and the fire pit been staffed by the Business.
  1. Data Protection and Privacy
  • Any personal information which you give us at any point will be used in accordance with the Data Protection Act 2018 and your details will not be passed on to any third party. Details of our Privacy Policy can be found on our website.